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Our customers say... "We just got the lab results that says our girls are identical. Even though I lost the office pool over the conclusion, I want to say how interesting and *fun* this was to do. Our doctor told us they were likely fraternal, but not even grandma could tell them apart. The issue was a matter of constant debate. I've already refer one MOM to you. If anyone else ever asks, I'm highly recommending the DNA test. Thanks. P.S. Your realtime status was fun, too. I checked it way too often." -Stasia (Redding, CA) more... |
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August 7, 2008
FAQ - For Clients
We receive many questions from parents of multiples and multiples themselves. Listed below is a selection of those that are most frequently asked. If you can not find the answer to your question, please contact us and we'll promptly provide you with an answer.Where can I get another copy of the swab kit instructions?
Is it alright to test my twins if they are sick?
How quickly must I ship my samples?
Why is the sample kit being shipping to Augusta, GA?
Can I receive graphical test results?
What is the solution in the collection tubes?
Test Question
Where can I get another copy of the swab kit instructions?You may download another swab kit instruction set in Microsoft Word Document format by right clicking on this link and choosing "save as." back to top
Is it alright to test my twins if they are sick?Yes, it is alright to test your twins if they are sick. Although swabbing is typically painless and well tolerated, If the twins' mouths or gums are irritated, tender, or dry for any reason, it is suggested to delay the swabbing procedure. If they are taking medications, we do ask that you delay the swabbing procedure until they are no longer on medications. back to top
How quickly must I ship my samples?We ask that you please ship your kits the same day which you complete the second swabbing session. The buffer solution which is contained within the tubes is designed to protect and preserve your samples during shipment. If for some reason shipment is delayed in the postal system, your sample will be alright. back to top
Why is the sample kit being shipping to Augusta, GA?Our lab is located in Augusta, Georgia, while your swab kit and test results are mailed from our corporate headquarters in Marblehead, MA. back to top
Can I receive graphical test results?We are unable to offer our clients graphical test results due to the fact that they are open to technical interpretation. It is often difficult for a lay person to sufficiently understand some of the complexities which arise in studying the markers. back to top
What is the solution in the collection tubes?The solution in the tube is a sterile buffer solution which is a saline solution. It is designed to protect and preserve the cheek cells during shipment and before the DNA is extracted. back to top
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